Retail Store Manager: Drive Sales & Customer Experience

JD Sports NA; Lexington (KY); In loco; USD 23.000 - 27.000; Tempo pieno

Descrizione del lavoro

Hibbett Retail, Inc. in Lexington, KY is seeking a Store Manager to lead store sales across departments and oversee operations to ensure efficiency and profitability. The role requires upholding company policies and representing the brand with professionalism.

You will mentor Sales Associates and Managers in Training, manage recruiting and payroll, and collaborate with the District Sales Manager to drive marketing plans and inventory goals. Strong leadership and customer service are essential.

Competenze

• Bachelor's degree in business or related field or equivalent experience.
• Retail experience, preferably footwear and athletic apparel.
• Experience managing and cultivating a sales team.
• 3-5 years of customer service experience; 3+ years of management.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Strong leadership and communication skills.

Mansioni

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing their designated store.
• Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
• Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
• Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Directs staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
• Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
• Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
• Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
• Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Conoscenze

Leadership

Communication

Customer service

Analytical thinking

Team management

Problem solving

Formazione

Bachelor's degree in business or related field

Descrizione del lavoro

Hibbett Retail, Inc. in Lexington, KY is seeking a Store Manager to lead store sales across departments and oversee operations to ensure efficiency and profitability. The role requires upholding company policies and representing the brand with professionalism.

You will mentor Sales Associates and Managers in Training, manage recruiting and payroll, and collaborate with the District Sales Manager to drive marketing plans and inventory goals. Strong leadership and customer service are essential.