Retail Store Manager — Customer Experience Leader

Socket.dev; Tacoma (WA); On-site; USD 74,501,000 - 83,813,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Tacoma seeks a Retail Manager to supervise one or more Sales Departments, oversee merchandising, inventory control, pricing, and staff development. The role requires a minimum of 45 hours per week, with overtime paid for hours over 40.

You will lead a service-oriented team, open/close the store, manage planograms, and drive sales plans while ensuring top-tier customer experiences. Competitive starting pay and full-time benefits are offered.

Qualifications

• 3–5 years retail management with responsibility for one or more sales departments.
• Ability to analyze reports and write business correspondence.
• Strong customer service orientation and team leadership.

Responsibilities

• Supervise the sales departments, manage staff and training.
• Open and close the store; obtain Manager on Duty responsibilities.
• Maintain planograms as set by the Corporate Office.
• Achieve financial plans and execute sales programs.
• Provide legendary customer service and resolve issues.

Skills

Retail management

Customer service

Interpersonal skills

Financial analysis

Team leadership

POS systems

Inventory management systems

Communication

Tools

POS systems

Inventory management systems

PC spreadsheets

Job description

Bass Pro Shops in Tacoma seeks a Retail Manager to supervise one or more Sales Departments, oversee merchandising, inventory control, pricing, and staff development. The role requires a minimum of 45 hours per week, with overtime paid for hours over 40.

You will lead a service-oriented team, open/close the store, manage planograms, and drive sales plans while ensuring top-tier customer experiences. Competitive starting pay and full-time benefits are offered.