Retail Store Manager 3

AT&T; Concord (NC); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Employee Discounts

Job summary

AT&T is seeking a Store Manager in Concord, NC to oversee daily store operations, drive sales, and lead a team to deliver best-in-class service. You will manage merchandising, product launches, and promotions while coaching staff to achieve targets.

The role requires strong communication and leadership, with 3+ years in sales/customer experience in telecom or related field, plus prior management experience. Compensation includes salary and benefits with opportunities for growth.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily operation of a retail store, including merchandising and product launches.
• Meet and exceed sales objectives and ensure an extraordinary customer experience.
• Lead and coach a team of retail sales consultants to meet sales and service goals.
• Assist with outreach and promotional activities, including off-site events as needed.

Skills

Communication

Leadership

Sales experience

Management experience

Analytical skills

Wireless terminology

Mobility systems

Stakeholder collaboration

Job description

Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in‑class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off‑site events as needed. And, you won’t be in this alone. We offer best in class paid training to set you up leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our Most Successful Store Managers Have

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well‑developed planning, analytical and problem‑solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. #ConnectingOurCommunities

Our Retail Store Manager‑3 Battleship jobs earn between $55,000.00 - $82,600.00 + commission $26,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location

USA:NC:Concord:8031 Concord Mills Blvd:RET/RET

Salary Range

$55,000.00 - $82,600.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.