Retail Store Manager 3

Cricket Wireless LLC.; Charlotte, Northern (NC, KY); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts up to 50% on AT&T‑m

AT&T mobility plan discounts

Job summary

AT&T is seeking a Retail Store Manager in Charlotte, NC to oversee daily store operations, drive sales, and coach a team of retail consultants. You will manage merchandising, new product launches, and promotional activities, ensuring customers receive exceptional service and the best-in-class experiences.

The role offers comprehensive training, opportunities for leadership growth, and a competitive compensation package with benefits. You will work on-site in a fast-paced retail environment.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Strong planning, analytical and problem-solving abilities.

Responsibilities

• Oversee daily operation of the retail store, including merchandising and product launches.
• Meet and exceed sales objectives and provide extraordinary customer experience.
• Lead and coach a team of retail sales consultants to achieve goals.
• Coordinate outreach and promotional activities, including off-site events as needed.

Skills

Communication

Leadership

Sales experience

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Job description

Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off-site events as needed. And, you won’t be in this alone. We offer best in class paid training to set you up leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. #ConnectingOurCommunities

Compensation

Our Retail Store Manager-3 Battleship jobs earn between $55,000.00 - $82,600.00 + commission $26,000.

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Working Hours & Location

Weekly Hours: 40
Time Type: Regular
Location: USA:NC:Charlotte:9840 Rea Rd:RET/RET

Salary Range: $55,000.00 - $82,600.00

Equal Employment Opportunity

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections... From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.