Retail Store Manager

Ballard Designs; Roswell (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare from day 1

401(k) plan

Tuition reimbursement

Employee discounts

Job summary

Ballard Designs, a QVC Group brand, seeks a Store Manager for our Roswell, GA location to lead a high-performing team onsite. You will promote the Ballard Designs brand at every guest encounter, drive sales, and ensure store standards align with company values and experiences.

You will report to the VP of Retail and oversee programs that boost EBITDA, guest loyalty, and community engagement while managing staffing and payroll efficiently.

Qualifications

• 5+ years of management experience in specialty retail or multi-unit environments.
• Flexible schedule including evenings, weekends and holidays.
• Proficiency in Microsoft Word, Excel, Outlook, Kronos and POS systems.
• Ability to lift and mobilize up to 50 lbs.

Responsibilities

• Make plans & improve EBITDA by creating an exceptional Guest experience.
• Develop a strategy to increase sales and guest loyalty through store programs and events.
• Recruit, train, and develop Team Members in all open positions.
• Forecast and adjust monthly payroll to maximize productivity and meet sales/payroll goals.

Skills

Retail management

Staff development

Guest experience focus

Flexible schedule

Leadership

Tools

Microsoft Word

Excel

Outlook

Kronos

POS systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• You will create an inspiring shopping experience in which our guests feel empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.
• You will report to the VP of Retail

Where You'll Work

• This role is onsite and will require you to work from our Roswell, GA location daily. Relocation assistance is not available for this role.

What You'll Do

• Make plans & improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
• Develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year
• Recruit, Train, and Develop Team Members in all open positions
• Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload.

What You'll Bring

• 5+years of management experience in specialty retail or multi-unit retail business environments.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency in using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.