Assistant Manager

FRONTGATE; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance from day 1

401(k)

Tuition reimbursement

Employee discounts

Paid time off

Job summary

QVC Group, a live social shopping company, seeks an Assistant Store Manager for Frontgate in Columbus, OH. You will hire and retain great talent to deliver an inspiring shopping experience, promote the Frontgate brand, and ensure your team embodies our standards and guest-centric culture.

You will report to the General Manager and lead the store to exceed expectations. Join a Fortune 500 company with strong total rewards including health coverage from day 1, 401(k), tuition reimbursement, and

Qualifications

• 3+ years of management experience in specialty retail or similar setting.
• Proficiency with MS Word, Excel, Outlook, Workday, Kronos, and POS systems.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver and lead Sales Associate training on product knowledge and guest experience.
• Provide leadership to drive sales, store operations, and guest satisfaction.
• Develop strategies to increase sales and store EBITDA through programs and events.
• Recruit and train team members for all open positions.
• Perform store opening, closing, and daily banking activities.

Skills

Store leadership

Retail software

MS Office

Tools

Microsoft Word

Excel

Outlook

Workday

Kronos

POS Systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• Our retail expansion in main markets starts with hiring the best leaders. As Assistant Store Manager, you will hire and retain great talent to deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Frontgate brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.
• You will report to the General Manager.

Where You\'ll Work

This role is onsite and will require you to work from our Columbus, OH. Frontgate location daily. Relocation assistance is not available for this role.

What You\'ll Do

• Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment.
• Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.
• Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
• In partnership with the Store Leader, develop a strategy to increase sales. This strategy will build guest loyalty through store programs, including Design Services, Frontgate Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
• Recruit and Train Team Members in all open positions.
• Perform store opening, closing, and banking activities.

What You\'ll Bring

• 3+ years of management experience in specialty retail industry, but not required.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems.
• Availability to work flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and mobilize medium to large items, up to 50lbs.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate\'s qualifications, skills, experience, and geographic location as well as business and market conditions.