Retail Store Manager

Guitar Center; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

Guitar Center in Portland, Oregon is seeking a Retail Store Manager responsible for day-to-day operations and sales management. Key duties include coaching the sales team, overseeing recruiting and training, managing payroll, and ensuring product availability.

Ideal candidates will have a High School Diploma and 2 years of relevant experience, with a preference for those with 3-5 years of retail experience and a musical passion. The position offers generous benefits including gig leave, health insurance, and retirement plans.

Qualifications

• 2 years of relevant work experience required.
• 3-5 years of retail experience preferred.
• Musical experience and interest are a plus.

Responsibilities

• Manage day-to-day sales and operations.
• Coach and motivate the sales team.
• Oversee payroll, recruiting, and training of employees.
• Ensure products are available and displayed appropriately.
• Demonstrate outstanding customer service.
• Promote the Music & Arts lesson program.

Skills

Sales team management

Inventory management

Customer service

Payroll management

Education

High School Diploma or Equivalent

Job description

The Retail Store Manager is responsible for running day‑to‑day sales and operations while meeting excellent customer service standards.

Essential Functions

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
• Stay current on financial data, inventory, and other statistics
• Be sure that all products in the store are available for purchase and displayed appropriately
• Oversee and manage payroll, recruiting, hiring and training of store employees
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers
• Demonstrate outstanding customer service to each and every customer
• Additional duties as assigned

Why Music & Arts? Here are some of the rewards

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full‑time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Required Experience

Minimum Requirements

• High School Diploma or Equivalent
• 2 years of relevant work experience

Preferred Requirements

• 3-5 years retail experience
• Musical experience and interest

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [e-mail].