Retail Store Manager

Music & Arts; Laurel (MD); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Gig leave for musicians

Job summary

Music & Arts is seeking a Retail Store Manager in Laurel, Maryland, to oversee day-to-day operations, manage the sales team, and ensure excellent customer service. The role requires at least 2 years of relevant experience, with a preference for candidates with retail experience and a passion for music. Benefits include medical, dental, vision, paid vacation, and the unique gig leave policy for employees who are musicians. Pay ranges from $19 to $21 hourly plus bonus based on experience.

Qualifications

• At least 2 years of relevant work experience.
• 3-5 years of retail experience preferred.
• Musical experience and interest is a plus.

Responsibilities

• Manage Sales team by coaching and motivating members.
• Oversee payroll, recruiting, and training of employees.
• Ensure product availability and proper display.
• Execute daily operational tasks for sales and rental services.

Skills

Sales management

Customer service

Coaching and mentoring

Inventory management

Education

High School Diploma or Equivalent

Job description

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards.

Essential Functions (not all-inclusive)

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
• Stay current on financial data, inventory, and other statistics
• Be sure that all products in the store are available for purchase and displayed appropriately
• Oversee and manage payroll, recruiting, hiring and training of store employees
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers
• Demonstrate outstanding customer service to each and every customer
• Additional duties as assigned

Benefits

For our employees who are musicians we offer the unique opportunity of gig leave – take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full‑time employees including Medical, Dental, Vision, 401(k) plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate

$19.00 – $21.00/hr plus bonus depending on location, background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Qualifications

• High School Diploma or Equivalent
• 2 years of relevant work experience

Preferred Requirements

• 3‑5 years retail experience
• Musical experience and interest

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [e-mail].