Retail Store Manager

5.11; Paramus (NJ); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Growth opportunities

Adventure-driven culture

Job summary

5.11 is seeking a Retail Store Manager for our new Westfield Paramus location opening soon. You will lead daily operations, drive store performance, and guide a team to exceed customer expectations while upholding our EDGE service standards.

The ideal candidate has at least 3 years of supervisory retail experience, excels at coaching, inventory control, visual merchandising, and delivering results in a fast-paced setting.

Qualifications

• Minimum of 3 years of supervisory retail experience.
• Strong coaching, staff development, and accountability skills.
• Ability to manage store operations, inventory, and merchandising.
• Customer-focused mindset with a results-driven approach.
• Passion for tactical outdoor or fitness gear.

Responsibilities

• Lead and inspire the team to deliver an exceptional 5.11 EDGE customer experience.
• Coach staff to grow skills, confidence, and accountability.
• Oversee store operations, inventory, merchandising, and visuals.
• Track performance and implement strategies to hit store goals.
• Maintain high standards and operational excellence.
• Ensure compliance and safe, welcoming shopping environment.

Skills

Supervisory experience

Coaching

Team leadership

Customer service

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

*Exciting opportunity to join our team at our new Westfield Paramus location opening soon*

Lead a customer first culture and empower your team to thrive! As a Retail Store Manager, you’ll take ownership of daily operations and drive store performance. You’ll guide your team to meet ambitious goals, exceed customer expectations, and uphold the high standards that define a 5.11 store.

What You’ll Do:

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer service experience.
• Coach and develop staff to grow their skills, confidence, and accountability.
• Foster a culture of teamwork and continuous improvement.
• Manage store operations, including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve store goals.
• Maintain high standards throughout the store, ensuring compliance and operational excellence.

What We’re Looking For:

• Experienced retail leader with at least 3 years of supervisory experience, focused on driving sales, developing talent, and motivating teams to perform at a high level.
• Skilled in coaching and developing others, managing operations, and maintaining visual and inventory standards.
• Thrives in a fast-paced, customer-focused environment with a focus on results and execution.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Health, dental, and vision insurance.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Perks & Opportunities:

• Employee discounts on 5.11 gear.
• Health, dental, and vision insurance.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $24.00-$32.00 per hour plus bonus!

5.11 offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.

*If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11’s benefits program.*

You can find out what personal information we collect, correct any inaccuracies, or ask us to delete your personal information (with some exceptions). To check out our policy, click HERE. If you want to make a request about your personal data, CLICK HERE.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities