Retail Store Manager

Burnham Nationwide, Inc.; Old Bethpage (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading company is seeking a Retail Store Manager responsible for overseeing daily operations at The UPS Store location. The ideal candidate will have extensive retail management experience, strong leadership skills, and a dedication to customer service. Offering a competitive salary and opportunities for advancement, this role emphasizes team motivation and effective store operations.

Benefits

Excellent advancement opportunities

Flexible schedule

Vacation and sick pay

Medical, dental, and vision insurance

401K Retirement Savings Plan with match

Paid training

Employee discounts

Uniforms provided

Free parking

Qualifications

• 5 years of customer facing retail and store operations experience.
• Advanced education degree or coursework desired.
• Strong computer skills required.

Responsibilities

• Manage daily operations, including staff recruitment and training.
• Monitor customer service and satisfaction levels.
• Prepare financial reports and manage inventory.

Skills

Customer service skills

Leadership

Financial management

Analytical skills

Education

Post high school education

Tools

Microsoft Office

Adobe Suites

Job description

This position is for the retail location of The UPS Store - not the warehouse or corporate.

The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store'steam delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The StoreManager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.

The ideal candidate has a post high school education (college coursework or a degree),five years of customer facing retail and store operations experience,strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

Compensation $50,000 to $55,000 per year, depends on skills and experience with room for growth.

RESPONSIBILITIES

• Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and facilitates weekly or monthly staff meetings
• Monitors, evaluates and maximizes customer service delivery and customer satisfaction
• Develops and implements the store marketing program
• Available on weekends as required
• Manages the storesfinancials and prepares/provides reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Oversees storemaintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

QUALIFICATIONS

• 5 years of customer facing retail operations experience.
• Advanced education degree, coursework, or tech school desired
• Previous store management experience required, including personnel and financial management experience
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Bona fide management/leadership skills
• Willing to accept full accountability for storeoperations

BENEFITS

• We Operate 10 stores which provides for excellent advancement opportunities
• Flexible Schedule 9nol ate nights), the stores are open Mon-Fri 8:30am to 5:30pm, Sat 9am to 5pm, Sun 10am to 3pm
• Vacation and Sick Pay
• Insurance; medical, dental and vision
• Holidays
• 401K Retirement Savings Plan with match
• Paid Training
• Employee Discounts
• Uniforms Provided
• Free Parking