Retail Store Manager

Commodity Fragrances; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Employee perks/discounts

Job summary

A modern American perfumery is seeking a dynamic Retail Store Manager to lead its first store opening in New York City. The ideal candidate possesses strong leadership and customer service skills, overseeing staff and operations while driving sales. Responsibilities include training staff, inventory management, and creating store displays. The role offers a salary range of $70,000 - $80,000 and includes benefits like medical insurance and employee discounts.

Qualifications

• Strong communication and interpersonal skills.
• Excellent problem-solving capabilities, able to work under pressure.
• Organizational and time management skills required.
• Empathetic leadership style with decision-making ability.
• Creativity for visually appealing store displays.

Responsibilities

• Source, hire, train, and oversee new staff.
• Monitor inventory levels and order new items.
• Arrange promotional material and in-store displays.
• Manage the store budget and financial planning.
• Drive customer engagement to meet sales goals.
• Provide exceptional customer service.
• Ensure compliance with company policies and regulations.
• Conduct annual personnel performance appraisals.

Skills

Strong communication and interpersonal skills

Excellent problem-solving capabilities

Organizational and time management skills

Powerful leadership skills

Creativity for visual merchandising

Job description

Brought to life by a Kickstarter campaign in 2013, Commodity Fragrances is a Modern, American Perfumery that has gone from crowd-funded to crowd-favorite thanks to its rethinking of fragrance. Modern in design and elemental in approach, we believe that simplicity is the new luxury.

Today, Commodity has grown into a global ecommerce brand with 3PLs in 4 international markets and a retail presence in Sephora North America and UK. As an innovative, rapidly growing business, we place an emphasis on out-of-the-box-thinking, entrepreneurial spirit, and time management with ample space for learning, growth, and championing projects. Part of a small team, we also value cross-functional collaboration and communication.

Overview:

Commodity Fragrances is seeking a dynamic and experienced Retail Store Manager to lead the opening of our first retail store in New York City. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for fragrance and retail. The Retail Store Manager will be responsible for overseeing all aspects of store operations, from training and managing staff to driving sales and creating an exceptional customer experience. Additionally, the Retail Store Manager will serve as a brand expert, embodying the essence of Commodity Fragrances and sharing their knowledge with customers and staff.

Responsibilities:

• Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process
• Monitor inventory levels and order new items as needed
• Arrange promotional material and in-store displays
• Undertake financial-planning tasks, including managing the store budget
• Meet and exceed sales goals by driving customer engagement and promoting brand loyalty
• Provide exceptional customer service by assisting customers with product selection, inquiries, and concerns
• Ensure compliance with company policies and procedures, as well as local regulations
• Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve

Skills and Qualifications:

• Strong communication and interpersonal skills
• Excellent problem-solving capabilities, with the ability to work well under pressure
• Organizational and time management skills
• Powerful leadership skills and an empathetic approach to management, with the ability to make important decisions
• An eye for creativity and the ability to strategize visually appealing store displays

Physical Requirements:

• Must be able to lift over 40lbs

The expected base pay range for this position is $70,000 - $80,000, based on a variety of factors including qualifications, experience, and geographic location. We offer a comprehensive benefits package including: medical, dental, and vision insurance, paid time off, and employee perks/discounts.

Commodity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.