Retail Store Manager

T-Mobile; Minneapolis (MN); On-site; USD 50,000 - 91,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dynamic team in providing exceptional customer experiences. This role involves overseeing all store operations, including hiring, training, and marketing initiatives, while fostering an inclusive and productive environment. The ideal candidate will possess strong communication skills and a passion for retail management. Join a company that values its employees and offers a comprehensive rewards package, including competitive salaries, stock options, and extensive benefits. This is an exciting opportunity to make a significant impact in a vibrant retail setting.

Benefits

Health insurance

401(k)

Stock plans

Paid time off

Parental leave

Tuition assistance

Employee discounts

Qualifications

• 2-4 years management experience in retail sales required.
• 2-4 years sales and sales management experience required.

Responsibilities

• Conduct observations of employee-customer interactions.
• Manage staffing, scheduling, marketing, and loss prevention.

Skills

Strong communication skills

Proficiency in Microsoft Office

Store management and operations expertise

Excellent customer service skills

Education

High School Diploma/GED

Bachelor's Degree

Job description

At T-Mobile, we invest in YOU!

Our Total Rewards Package ensures that employees receive competitive compensation and benefits, including a base salary, stock grants, employee stock purchase plan, 401(k), and access to financial coaching. We are committed to being UNSTOPPABLE for our employees!

Job Overview

As a Retail Store Manager, you will lead by example, empower your team, and strive to make your store the best at connecting customers to their world. You will be responsible for all store operations, including hiring, scheduling, training, marketing, loss prevention, and team leadership. You will serve as the primary contact for store employees.

Job Responsibilities

1. Conduct observations of employee-customer interactions, providing feedback for development and coaching.
2. Address customer issues to enhance their experience with the T-Mobile brand.
3. Own store success, managing staffing, scheduling, marketing, loss prevention, and other functions.
4. Monitor sales, inventory, and implement new store initiatives for operational excellence.
5. Maintain a clean and organized store environment.
6. Hire passionate employees who are enthusiastic about building customer relationships and digital technology.
7. Support team development through training and mentoring.
8. Stay updated on products, services, and leadership practices to serve as an expert resource.
9. Create an inclusive environment and support team initiatives.
10. Drive store productivity, manage expenses, and achieve financial targets.
11. Recognize and celebrate employee achievements.
12. Ensure sales goals are met or exceeded.

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 2-4 years management experience in retail sales (Required)
• 2-4 years sales and sales management experience (Required)

Knowledge, Skills, and Abilities

• Strong communication skills
• Proficiency in Microsoft Office
• Store management and operations expertise
• Excellent customer service skills

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the U.S.

Travel

Travel required: No

Additional Information

Salary range: $66,900 - $120,600, including incentives. Base pay: $50,175 - $90,450. Actual pay depends on location, qualifications, and experience. Benefits include health insurance, 401(k), stock plans, paid time off, parental leave, tuition assistance, and discounts. For more details, visit www.t-mobilebenefits.com.

At T-Mobile, we celebrate diversity and are committed to equal opportunity employment. We provide accommodations for individuals with disabilities. Contact [e-mail] or call 1-844-873-9500 for assistance.