Retail Store Manager

Moleskine; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading global retail brand is seeking a Store Manager for its Century City location in Los Angeles. The Store Manager will lead sales efforts and maintain high performance in operations and team development. Core responsibilities include driving retail KPIs, managing store operations, and building strong customer relationships. Ideal candidates should have experience in retail management, a solid understanding of KPIs, and a proven ability to develop teams. This hands-on role requires leadership from the floor and independent decision-making.

Qualifications

• Experience managing a retail store or similar business unit.
• Strong understanding of retail KPIs and how to manage them.
• Track record of hiring and developing effective teams.

Responsibilities

• Drive sales and profitability through active management of retail KPIs.
• Lead daily store operations including floor coverage and merchandising.
• Recruit, hire, and develop a strong, accountable team.

Skills

Managing a retail store

Understanding of retail KPIs

Hiring and developing teams

Building customer relationships

Problem-solving in real time

Job description

Moleskine is seeking a Store Manager to lead our Century City location in Los Angeles. This store is consistently ranked among the top-performing locations in our global retail network.

This role is responsible for maintaining and building on a high-performing business across sales, team development, operations, and local engagement. The Store Manager is expected to quickly understand what drives results, maintain momentum, and identify opportunities for continued growth.

This is a hands-on role in a lean retail environment. You’ll lead from the floor and operate as both a business owner and team leader.

Key Responsibilities

• Drive sales and profitability through active management of retail KPIs (conversion, UPT, AOV)
• Lead daily store operations, including floor coverage, merchandising, and inventory
• Recruit, hire, and develop a strong, accountable team
• Coach performance in real time and set clear expectations for sales and service
• Build strong customer relationships that translate into repeat business and sales growth
• Build schedules aligned to payroll and business needs
• Analyze performance and take action to improve results week over week
• Own inventory processes and resolve discrepancies
• Maintain brand standards across customer experience and visual presentation

Qualifications

• Experience managing a retail store or similar business unit
• Strong understanding of retail KPIs and how to manage them on the floor
• Track record of hiring and developing effective teams
• Ability to build meaningful customer relationships and deliver a high-quality service experience
• Comfortable in a lean, high-ownership environment
• Able to operate independently, make sound decisions, and solve problems in real time
• Ability to step into an established, high-performing store and take a thoughtful approach to change
• Strong organizational and communication skills