Retail Store Manager

T-Mobile; Littleton (CO); On-site; USD 50,000 - 91,000; Full time

Job summary

A leading company in telecommunications is seeking a Retail Store Manager to lead a team, ensuring efficient operations and a strong customer experience. Responsibilities include hiring, training, and managing store functions while meeting sales goals. The role offers competitive compensation and comprehensive benefits, supporting career growth and diversity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Plans

Paid Time Off

Holidays

Parental Leave

Tuition Assistance

Disability Insurance

Qualifications

• 2-4 years management experience in retail sales required.
• 2-4 years sales and sales management experience required.

Responsibilities

• Lead and motivate the team to ensure efficient store operations.
• Manage hiring, scheduling, training, and marketing.
• Drive store productivity and achieve financial KPIs.

Skills

Communication

Customer Service

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Office

Job description

At T-Mobile, we invest in YOU!

Our Total Rewards Package ensures that employees receive a competitive base salary and comprehensive benefits, including stock grants, employee stock purchase plans, 401(k), and access to financial coaching. We are committed to being UNSTOPPABLE for our employees!

Job Overview

As a Retail Store Manager, you will lead by example, motivate your team, and ensure the store operates efficiently. You will be responsible for hiring, scheduling, training, marketing, loss prevention, and team leadership. You will serve as the primary contact for all store employees.

Job Responsibilities

1. Conduct observations and provide feedback to develop, train, and coach staff, ensuring timely completion of training.
2. Resolve customer issues to enhance the customer experience and uphold the T-Mobile brand standards.
3. Own the store’s success by managing staff needs, operations, staffing, marketing, and asset protection.
4. Monitor store functions, sales, inventory, and implement new programs and initiatives.
5. Maintain a clean, organized store environment.
6. Hire passionate employees committed to building customer relationships and embracing the T-Mobile brand and technology.
7. Support team development through training, mentoring, and recognition.
8. Lead by example, staying informed about products, services, and leadership best practices.
9. Create an inclusive environment and support team initiatives.
10. Drive store productivity, manage expenses, and achieve financial KPIs.
11. Use personalized performance management and celebrate achievements.
12. Ensure sales goals are met or exceeded.

Education and Work Experience

1. High School Diploma/GED (Required)
2. Bachelor's Degree (Preferred)
3. 2-4 years management experience in retail sales (Required)
4. 2-4 years sales and sales management experience (Required)

Knowledge, Skills, and Abilities

1. Excellent communication skills
2. Proficiency in Microsoft Office
3. Experience in store management and operations
4. Strong customer service skills

Licenses and Certifications

1. Must be at least 18 years old
2. Legally authorized to work in the United States

Travel

Travel required: No

Compensation

Total Target Cash Pay Range: $66,900 - $120,600, including incentives. Base Pay Range: $50,175 - $90,450. Actual pay varies based on location, qualifications, and experience. For specific pay details, click here.

Additional Benefits

Includes medical, dental, vision insurance, 401(k), stock plans, paid time off, holidays, parental leave, family benefits, tuition assistance, disability, insurance options, and discounts. For more information, visit www.t-mobilebenefits.com.

Growth and Equal Opportunity

We support career growth and are an Equal Opportunity Employer. We value diversity and inclusion. For accommodations, contact [e-mail] or call 1-844-873-9500.