Retail Store Manager

Vision Express; Lincoln (NE); On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in eyecare is seeking a dynamic Store Manager to lead a retail location. This role involves managing daily operations, inspiring a team, and ensuring exceptional customer service. With a focus on flexibility, the company encourages discussions around ideal working hours. You will enjoy a range of benefits including free eyewear, performance bonuses, and generous annual leave. Join a diverse and inclusive team dedicated to elevating your career and making a positive impact in the community.

Benefits

Free eyewear up to £550 annually

On target bonuses up to £8,280

Stretch target bonuses up to £16,560

Family and friends discount

25 days annual leave

Employee Assistance Program

Opportunities with OneSight Foundation

Qualifications

• Experience in developing store improvement plans and managing resources.
• Ability to provide exceptional customer service and solve complex problems.

Responsibilities

• Lead store culture and manage day-to-day operations effectively.
• Motivate and inspire team to deliver tailored eyecare solutions.

Skills

Customer Service

Team Management

Problem Solving

Sales Maximization

Emotional Intelligence

Job description

Role overview

Are you a retail store manager interested in working with one of the UK’s leading eyecare providers and selling premium eyewear brands such as Ray-Ban, Oakley and Prada?

As a Store Manager at Vision Express, you’ll be responsible for leading the culture of your store, managing day-to-day operations, and motivating and inspiring your team to deliver tailored and effective eyecare and eyewear solutions to customers every day.

Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.

Benefits

1. Free eyewear up to £550 annually with immediate eligibility.
2. On target bonuses of up to £8,280, depending on store size.
3. Stretch target bonuses of up to £16,560, depending on store size.
4. Family and friends discount of 75%, 50% and 25% with a free eye test.
5. 25 days annual leave with the opportunity to buy or sell holiday.
6. Employee Assistance Program offering confidential support for your wellbeing.
7. Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some experiences you might have:

1. Previous experience of developing a store improvement plan.
2. Managing resource to meet demand and maximise sales.
3. Solving complex problems for colleagues and customers.
4. Remaining delivery focused throughout challenging times.
5. Being customer obsessed and providing exceptional customer service.
6. Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
7. Working as part of a winning team and taking lessons from mistakes.
8. Managing a team, selecting and developing colleagues and working with HR.
9. Displaying a positive attitude that has influenced others to commit to a cause.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.

Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.