Retail Store Manager

Historic Tours; Key West (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in the tourism industry as a Retail Store Manager in Key West. This role involves managing staff, ensuring high customer service, and maintaining inventory security. Enjoy competitive pay, paid training, and a fun work environment with various employee benefits.

Benefits

Paid Vacation

Health and Wellness Plans

401K Plan with Company Matching

Flexible Schedules

Discounts in Retail Stores

Free Admission to Company Attractions

Qualifications

• High self-motivation and ability to work independently.
• Knowledge of marketing strategies and sales techniques.
• Ability to prepare budgets and manage financial resources.

Responsibilities

• Manage and supervise staff to achieve customer service and sales goals.
• Monitor merchandise inventory levels and maintain security.
• Ensure compliance with company policies.

Skills

Customer Service

Sales Techniques

Teamwork

Leadership

Budget Management

Job description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY

Job Summary

The Retail Store Manager’s responsibilities include:

1. Manage and supervise staff to achieve high levels of customer service and sales goals. Plan and organize workloads and staff schedules for efficiency. Participate in interview and approval processes. Train, counsel, motivate, communicate job expectations, evaluate staff, conduct annual performance reviews, review progress, and recommend advancements or disciplinary actions. Report and coordinate responses with the Retail Operations Manager or Retail General Manager in their absence regarding employee relations issues such as severe complaints, harassment, and civil rights concerns.
2. Follow company policies and procedures for employee termination.
3. Ensure compliance with all Historic Tours of America, Inc (HTA) policies, procedures, and programs.
4. Process and review reports and paperwork promptly and accurately, securing necessary approvals.
5. Monitor merchandise inventory levels.
6. Maintain security of inventory, cash, receipts, equipment, and property.
7. Be knowledgeable of store budgets, daily sales, and sales quotas.

Employee Benefits

• Competitive pay and paid training
• All full-time employees are eligible for 2 weeks of paid vacation and company-sponsored health and wellness plans.
• All full-time, part-time, and seasonal employees are eligible for:
• Paid sick time
• 401K plan with company matching*
• Flexible schedules, including weekdays and weekends
• A fun, upbeat work environment with awards and recognition celebrations
• First Stop Health - 24-hour access to doctors by phone or computer for employees and dependents. Employer covers 100% of costs.
• Discounts in retail stores and free admission to company attractions.

Operating tours, attractions, and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980!

Start your new career with us today!

*Eligibility requirements may apply.

Minimum Qualifications

• High self-motivation and ability to work independently and as part of a team within established rules and regulations.
• Knowledge of principles and methods for promoting and selling products or services, including marketing strategies and sales techniques.
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment and satisfaction evaluation.
• Knowledge of business and management principles, including strategic planning, resource allocation, leadership, production methods, and coordination.
• Knowledge of personnel recruitment, selection, training, employee relations, and investigation procedures.
• Knowledge of training design, teaching, and instruction methods, and measuring training effectiveness.
• Ability to prepare budgets, determine expenditure plans, and manage financial resources.

Successful candidates must pass a drug test and background check.