Retail Store Manager

Wild Bill's Tobacco; Jackson (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the tobacco sector is seeking a dedicated Retail Manager to oversee operations at their retail location. This role involves managing staff, inventory, and finances while ensuring exceptional customer service. The ideal candidate will have a passion for the tobacco industry and retail management experience, with a focus on developing team skills and achieving sales goals. Join a dynamic team where your leadership will drive success and growth, and enjoy benefits like health insurance, merchandise discounts, and opportunities for professional development.

Benefits

Health, dental, vision, and life insurance after 60 days

Merchandise discounts

Opportunities for development and growth

Monthly bonus

Bi-annual merit increases

Recognition programs

Qualifications

• 1-2 years of managerial experience required.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Oversee retail operations, managing staff, inventory, and finances.
• Recruit, train, and develop employees for optimal performance.
• Analyze sales data to drive strategic decisions and improve results.

Skills

Written and verbal communication

Leadership

Customer service

Microsoft Office proficiency

Store operations

Basic math skills

Education

High school diploma or equivalent

Job description

6 days ago Be among the first 25 applicants

Oversees the operations of a retail location, managing staff, inventory, and finances, while providing excellent customer service. The ideal candidate has retail management experience and a passion for the tobacco industry.

Responsibilities

• Recruit, interview, select, and retain top talent.
• Motivate, coach, develop, lead, and train store employees continuously.
• Create opportunities to develop team product knowledge.
• Develop team selling skills to meet or exceed sales goals.
• Manage and supervise retail staff, including scheduling and performance management.
• Promote and ensure compliance with company policies and procedures.
• Guide the team to identify, recommend, and implement productivity improvements.
• Set clear performance expectations and train staff in sales, customer service, and operations.
• Communicate priorities and sales information effectively to maximize business opportunities.
• Maintain a clean, safe environment by adhering to health and sanitation standards.
• Ensure proper stock levels and manage inventory and product ordering.
• Gain product knowledge and stay informed on launches and promotions.
• Build customer relationships to suggest relevant products.
• Meet or exceed sales and operational goals.
• Manage daily store operations, including inventory, cash handling, staffing, and customer service.
• Assist customers and provide excellent service.
• Develop plans to maximize sales and performance results.
• Identify performance issues and collaborate with District Manager for solutions.
• Stay informed on company policies, directives, and initiatives.
• Implement programs to improve sales, service, operations, and branding.
• Spend most of the time on the sales floor engaging with customers and staff.
• Analyze sales and financial data for strategic decisions.
• Create marketing and promotional strategies to boost traffic and sales.
• Stay updated on industry trends and competitors, recommending improvements.
• Work over 40 hours weekly, including nights, weekends, and holidays.
• Perform additional tasks or projects as assigned.

Requirements

Knowledge and Skills

• Written and verbal communication
• Leadership
• Customer service
• Microsoft Office proficiency
• Store operations
• Basic math skills

Qualifications

• Minimum age 21
• High school diploma or equivalent
• 1-2 years of managerial experience
• Availability to work weekends and holidays
• Willingness to work 12-hour shifts at times
• Ability to stand for long periods
• Ability to lift up to 50 pounds

Benefits

• Health, dental, vision, and life insurance after 60 days
• Merchandise discounts
• Opportunities for development and growth
• Monthly bonus
• Bi-annual merit increases
• Recognition programs