Retail Store Manager

Road Runner Sports; Elkridge (MD); On-site; USD 67,000 - 72,000; Full time

Job summary

Road Runner Sports is looking for a Retail Store Manager in Elkridge, MD to lead store performance, drive revenue, and deliver an exceptional customer experience. You will own KPIs, coach your team, and collaborate with leadership to exceed goals.

Our management training program supports your growth as you develop successors and guide interviews, merchandising, scheduling, and payroll planning. Background checks follow an offer; Road Runner Sports values diversity and inclusion.

Qualifications

• Minimum 5 years of retail/consumer sales experience, including 3 years in a full accountability management role.
• Reliable with flexible availability including days, evenings, holidays, and at least one weekend day.
• Willing to travel up to 10% to support stores within your area or region.
• Strong verbal and written communication to motivate team members at all levels.
• Proficient with Microsoft Office programs and online systems.
• Able to prioritize and manage time to stay ahead of daily, weekly and monthly tasks.

Responsibilities

• Own all store KPIs.
• Monitor attendance and coach/counsel the team.
• Respond to customer feedback, resolve issues, and drive improvements in the in-store experience.
• Own the store visit operations and appearance checklist.
• Develop Assistant Manager, Supervisor, and Team/Shift Leads into all-star leaders.
• Lead interviews and hiring for prospective team members and manage scheduling/payroll planning.
• Own plan-o-grams and lead merchandising of the store.
• Manage change orders and supply orders including signage and fixtures.

Skills

Leadership

Retail sales

Coaching

Communication

Time management

Tools

MS Office

Job description

Maximize your earning potential as Road Runner Sports’ next Retail Store Manager! You can look forward to exercising the leadership skills as you own the performance of both your store and your team. Your day to day will consist of facilitating the Customer experience by holding your team accountable to our Customer Commitments. You’ll also partner with your leadership team to drive store performance to meet and exceed revenue and profit goals as well support the operational tasks that keep your store in shape to WOW your Customers.

You’ll be given all the tools and training you need to support your success in your new role through our management training program. Success is measured by your ability to develop your successors and your team’s ability to consistently meet and exceed all Key Performance Indicators (KPIs).

About Us

• Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 41 years ago.
• Road Runner Sports has 52 stores across the country, and we are growing!
• Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.

Responsibilities

• Own all store Key Performance Indicators (KPIs).
• Monitor and manage team attendance and ensure accountability through coaching and counseling.
• Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience.
• Own the store visit operations and appearance checklist.
• Execute high-level in-the-moment coaching and development of your Assistant Manager, Supervisor, and Team/Shift Leads into all-star leaders.
• Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills.
• Set the tone in your store for positive attitude and high energy.
• Manage the weekly schedule and payroll budget and determine hiring needs.
• Lead and conduct interviews for prospective new team members.
• Own plan-o-grams and plan and lead merchandising of the store.
• Manage change orders and supply orders including signage and fixtures.

Qualifications

• Demonstrate a level of leadership that comes from a minimum 5 years of retail/consumer sales experience including 3 years in a full accountability management role.
• Reliability and flexible availability that may include days, evenings, holidays, and at least one weekend day
• Open to up to 10% travel to support stores within your area or region.
• Strong verbal and written communication skills that will inspire and motivate team members at all levels.
• Advanced computer skills including the ability to work with Microsoft Office programs and navigate the online systems.
• Able to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks.

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

Road Runner Sports is committed to a diverse and inclusive workplace. Road Runner Sports is an e-verify organization and an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

USD $67,000.00/Yr.

USD $72,000.00/Yr.