Retail Sr. Store Manager

Road Runner Sports; Laguna Hills (CA); On-site; USD 78,000 - 83,000; Full time

Job summary

Road Runner Sports in Laguna Hills, CA is seeking a Retail Store Manager to lead store performance and your team. You will own customer experience, coach staff, and partner with leadership to meet revenue and KPI targets while handling operations to keep the store in top shape.

Successful candidates bring at least 5 years in retail with 3 in accountable management, strong communication, and proficiency in Microsoft Office. Management training program provided and travel up to 10% may be required.

Qualifications

• Minimum 5 years of retail/consumer sales experience with 3 years in a full accountability management role.
• Reliability and flexible availability including weekends and holidays.
• Willingness to travel up to 10% within area.

Responsibilities

• Own all store KPIs.
• Monitor and manage team attendance and coaching.
• Respond to customer feedback and drive in-store experience improvements.
• Own store visit operations and appearance.
• Coach and develop Assistant Manager, Supervisor, and Team/Shift Leads.
• Participate in ongoing leadership training.
• Set a positive tone and high energy.
• Manage weekly schedule and payroll budget; determine hiring needs.
• Lead and conduct interviews.
• Own plan-o-grams and merchandising.
• Manage change orders and supply orders including signage and fixtures.

Skills

Retail leadership

Team development

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Maximize your earning potential as Road Runner Sports’ next Retail Store Manager! You can look forward to exercising your leadership skills as you own the performance of both your store and your team. Your day to day will consist of facilitating the Customer experience by holding your team accountable to our Customer Commitments. You’ll also partner with your leadership team to drive store performance to meet and exceed revenue and profit goals as well support the operational tasks that keep your store in shape to WOW your Customers.

You’ll be given all the tools and training you need to support your success in your new role through our management training program. Success is measured by your ability to develop your successors and your team’s ability to consistently meet and exceed all Key Performance Indicators (KPIs).

About Us

• Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 41 years ago.
• Road Runner Sports has 52 stores across the country, and we are growing!
• Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.
  

Responsibilities & Qualifications

• Own all store Key Performance Indicators (KPIs).
• Monitor and manage team attendance and ensure accountability through coaching and counseling.
• Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience.
• Own the store visit operations and appearance checklist.
• Execute high-level in-the-moment coaching and development of your Assistant Manager, Supervisor, and Team/Shift Leads into all-star leaders.
• Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills.
• Set the tone in your store for positive attitude and high energy.
• Manage the weekly schedule and payroll budget and determine hiring needs.
• Lead and conduct interviews for prospective new team members.
• Own plan-o-grams and plan and lead merchandising of the store.
• Manage change orders and supply orders including signage and fixtures.

Your Rewards

• Demonstrate a level of leadership that comes from a minimum 5 years of retail/consumer sales experience including 3 years in a full accountability management role.
• Reliability and flexible availability that may include days, evenings, holidays, and at least one weekend day
• Open to up to 10% travel to support stores within your area or region.
• Strong verbal and written communication skills that will inspire and motivate team members at all levels.
• Advanced computer skills including the ability to work with Microsoft Office programs and navigate the online systems.
• Able to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks.

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

Road Runner Sports is committed to a diverse and inclusive workplace. Road Runner Sports is an e-verify organization and an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

USD $78,000.00/Yr.

USD $83,000.00/Yr.