Retail Store Manager

RHOBACK INC; Dallas (TX); On-site; USD 58,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Saving and Retirement Plan

Employee Assistance Program

Flexible Time Off

Job summary

Rhoback Inc. is seeking a Store Manager in Dallas, TX to lead the store’s culture, performance, and people. You will set the standard for exceptional customer experience, drive sales, and manage operations with integrity.

You will recruit, coach, and develop a high-performing team, maintain visual merchandising, and serve as a liaison with HQ. The role requires 40 hours per week, including evenings and weekends, with a base salary in the listed range.

Qualifications

• Bachelor's degree preferred; equivalent professional experience will be considered.
• 5+ years of retail management experience with a demonstrated track record of achieving sales goals and leading high-performing teams.
• Ability to work 40 hours per week including evenings, weekends, and holidays.
• Familiarity with Rhoback products and our customer base.

Responsibilities

• Own the store's sales results—set the tone, model the behaviors, and hold the team accountable to achieving and exceeding all sales goals and KPIs.
• Be a visible, active presence on the sales floor, personally engaging with customers, demonstrating product expertise, and modeling best-in-class service at all times.
• Build a loyal customer base through authentic relationship-building, personalized styling, and memorable in-store experiences.
• Foster a sales-driven culture where every team member understands their role in achieving goals—and is motivated and equipped to deliver.
• Champion all KPIs (conversion, units per transaction, average transaction value, customer satisfaction, and more) and take swift, decisive action to address gaps.
• Recruit, hire, onboard, and develop a high-performing team that embodies the Rhoback brand and #craveactivity spirit.
• Coach, mentor, and inspire all team members through consistent feedback, development conversations, and performance management.
• Create and maintain a fun, energetic, and accountable team environment where people are proud to work and motivated to grow.
• Build and manage employee schedules in alignment with business needs, traffic patterns, and labor budget goals.
• Oversee all day-to-day store operations, including opening and closing procedures, inventory management, shrink prevention, and security protocols.
• Monitor and analyze store KPIs and sales reports; identify opportunities and implement strategies to drive performance and profitability.
• Manage inventory processes including receiving, restocking, cycle counts, and periodic transfers from the nearby warehouse.
• Ensure the store environment is always clean, safe, organized, and fully operational—fixtures, lighting, and marketing materials included.
• Serve as the primary liaison between the store and HQ, communicating store needs, customer feedback, and opportunities for improvement.
• Maintain the highest standards of integrity in all business practices—financial, operational, and interpersonal.
• Uphold and elevate Rhoback's visual merchandising standards, ensuring floor sets, displays, and overall store aesthetic consistently reflect the brand.
• Execute brand directives from HQ and adapt them thoughtfully to the local customer and environment.

Skills

Retail management

Sales leadership

Customer service

Merchandising

Education

Bachelor's degree preferred

Equivalent professional experience

Tools

Shopify POS

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Store Manager

FullTime Management Dallas, TX, US

14 days ago Requisition ID: 1020

Salary Range: $58,000.00 To $90,000.00 Annually

Company Mission:Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high-quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.

The Role (Location: Dallas, Texas)

As the Store Manager, you are the driving force behind every aspect of the store—its culture, its performance, and its people. You will set the standard for what exceptional looks like: in customer experience, in sales execution, in team development, and in operational excellence. You lead by example on the sales floor every day, and you hold yourself and your team to the highest level of integrity in everything you do.

What You’ll Do

• Own the store's sales results—set the tone, model the behaviors, and hold the team accountable to achieving and exceeding all sales goals and KPIs.
• Be a visible, active presence on the sales floor, personally engaging with customers, demonstrating product expertise, and modeling best-in-class service at all times.
• Build a loyal customer base through authentic relationship-building, personalized styling, and memorable in-store experiences.
• Foster a sales-driven culture where every team member understands their role in achieving goals—and is motivated and equipped to deliver.
• Champion all KPIs (conversion, units per transaction, average transaction value, customer satisfaction, and more) and take swift, decisive action to address gaps.
• Recruit, hire, onboard, and develop a high-performing team that embodies the Rhoback brand and #craveactivity spirit.
• Coach, mentor, and inspire all team members through consistent feedback, development conversations, and performance management.
• Create and maintain a fun, energetic, and accountable team environment where people are proud to work and motivated to grow.
• Build and manage employee schedules in alignment with business needs, traffic patterns, and labor budget goals.

Operations

• Oversee all day-to-day store operations, including opening and closing procedures, inventory management, shrink prevention, and security protocols.
• Monitor and analyze store KPIs and sales reports; identify opportunities and implement strategies to drive performance and profitability.
• Manage inventory processes including receiving, restocking, cycle counts, and periodic transfers from the nearby warehouse.
• Ensure the store environment is always clean, safe, organized, and fully operational—fixtures, lighting, and marketing materials included.
• Serve as the primary liaison between the store and HQ, communicating store needs, customer feedback, and opportunities for improvement.
• Maintain the highest standards of integrity in all business practices—financial, operational, and interpersonal.

Visual & Brand

• Uphold and elevate Rhoback's visual merchandising standards, ensuring floor sets, displays, and overall store aesthetic consistently reflect the brand.
• Execute brand directives from HQ and adapt them thoughtfully to the local customer and environment.

What We’re Looking For

• A natural leader who earns trust through presence, consistency, and a genuine investment in the people around them.
• Sales-oriented mindset with the discipline to track performance and the creativity to drive it.
• Strong analytical skills—you can read a sales report, identify what it's telling you, and act on it quickly.
• Excellent communication skills, both verbal and written, with the ability to connect across all levels of the organization.
• Self-starter who operates with minimal direction and strong personal initiative—you don't wait to be told what needs to happen.
• Proficiency in Shopify POS or a comparable retail system, and comfort with Microsoft Office (Word, Excel, PowerPoint).
• Positive attitude, genuine flexibility, and availability to work 40 hours per week including evenings, weekends, and holidays.
• Deep alignment with the Rhoback brand, values, and #craveactivity lifestyle—this isn't just a job for you, it's a fit.
• Visual merchandising experience.
• Experience managing a co-gendered retail store.
• Familiarity with Rhoback products and our customer base.

What Success Looks Like

• Retail Key Performance Indicators (KPIs) goals are met and/or exceeded
• Team culture is one of collaboration and putting the customer first
• Genuine personal connection with customers and building the Rhoback presence in the community
• Rhoback values come to life through the team
• You're proactive, not reactive
• There’s accountability, creativity and an effort to find solutions

Education and Experience

• Bachelor's degree preferred; equivalent professional experience will be considered.
• 5+ years of retail management experience with a demonstrated track record of achieving sales goals and leading high-performing teams.

Physical Requirement (if applicable)

This role may involve performing job-related tasks that occasionally require physical activity, such as lifting, pushing, or pulling items 25 lbs or more, with or without reasonable accommodation.

Rhoback is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Compensation

Base salary range: $58,000 - $90,000 per year. In addition, this position may be eligible for incentive compensation. Further details will be shared during the hiring process. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Additional rewards may include performance bonuses, long-term incentives, an FTO policy, and many other progressive benefits.

Additional Information

At Rhoback we crave activity. It inspires us. We believe an active lifestyle is essential, and we are proud to offer the following to our employees:

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• Health Insurance
• Saving and Retirement Plan
• Employee Assistance Program
• Flexible Time Off

This job description is not designed to cover or contain a comprehensive list of duties, activities, or responsibilities of this position. Duties, responsibilities, and activities may change, or new ones assigned at any time with or without notice.