Retail Store Manager

PUMA Gruppe; Caguas (PR); On-site; USD 45,000 - 65,000; Full time

Job summary

PUMA Gruppe seeks a Store Manager to drive sales performance and team success in Puerto Rico. This role involves managing a retail environment focused on customer service, employee training, and achieving KPIs. Candidates should have management experience in retail and a strong commitment to team collaboration and results-oriented practices.

Qualifications

• 2 - 4 years’ management experience in a retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals and present to large groups.
• Strong team player with quick learning ability.

Responsibilities

• Ensure store achieves/exceeds sales and profitability goals through effective planning.
• Responsible for recruitment, training, and development of employees.
• Maintain a safe and compliant working environment.

Skills

Management experience

Customer service orientation

Sales goal achievement

Team player

Quick learner

Computer skills

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

Your Mission

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service.
• Responsible for recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process.
• Responsible for Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.