Retail Store Leader - Team Development & Ops

Citi Trends; Canton (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

Citi Trends in Canton, MS is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales performance. You will work closely with the Store Manager on hiring, onboarding, and development of store associates.

The role emphasizes customer-focused execution, adherence to policies, and loss prevention, with a flexible schedule including nights and weekends. Citi Trends offers competitive pay and benefits in a dynamic retail environment.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Skills

Retail leadership

Customer service

Team coaching

Schedule flexibility

Education

High school diploma

Tools

POS System

MS Office

Job description

Citi Trends in Canton, MS is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales performance. You will work closely with the Store Manager on hiring, onboarding, and development of store associates.

The role emphasizes customer-focused execution, adherence to policies, and loss prevention, with a flexible schedule including nights and weekends. Citi Trends offers competitive pay and benefits in a dynamic retail environment.