Retail Store Leader & Team Coach

Goodwill Industries of Lane & South Coast Counties & Alaska; Eugene (OR); On-site; USD 40,000 - 52,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking a Store Supervisor to assist the Store Manager in daily operations, lead a team of sales staff, and ensure exceptional customer service. You will also handle cash reconciliation, inventory processes, and staff coaching in a fast-paced retail environment.

The role emphasizes adherence to company policies, safety procedures, and accurate recordkeeping, with responsibilities including scheduling, opening/closing, and maintaining

Qualifications

• High school diploma or GED required.
• CPR certification or ability to obtain CPR certification.
• Minimum one year of supervisory experience.

Responsibilities

• Assist Store Manager with store operations and supervise sales staff.
• Perform cashier and processing duties as needed, ensuring accurate transaction recording.
• Provide excellent customer service and handle donor/customer questions and complaints.
• Coach and train staff to meet agency expectations and safety standards.
• Plan work schedules, assign tasks, and supervise opening/closing procedures.

Skills

Customer Service

Leadership

Teamwork

Communication

Ethics

Organizational Skills

Motivation

Professionalism

Attendance

Education

High school diploma or GED

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking a Store Supervisor to assist the Store Manager in daily operations, lead a team of sales staff, and ensure exceptional customer service. You will also handle cash reconciliation, inventory processes, and staff coaching in a fast-paced retail environment.

The role emphasizes adherence to company policies, safety procedures, and accurate recordkeeping, with responsibilities including scheduling, opening/closing, and maintaining