Retail Store Leader: Sales, Merchandising & Service

Coulter Services; Mapleton Township (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

Coulter Services is seeking a Retail Sales Manager to lead daily store operations, drive sales, and deliver an outstanding customer experience. You will coach associates, maintain stock, and uphold brand standards on the sales floor to ensure an inviting, well‑presented store.

You will analyze sales data, partner with corporate on promotions, and implement practical strategies that meet performance targets while reinforcing the company culture of authenticity and service excellence.

Qualifications

• Proven retail leadership experience with the ability to coach and motivate.
• Strong floor presence and customer-focused service skills.
• Experience with merchandising execution and store operational standards.
• Ability to analyze sales data and apply insights to drive results.
• Passion for workwear, outdoor lifestyles, and a practical, real-world approach.
• Strong communication and problem-solving abilities.

Responsibilities

• Coach and support associates with a hands-on presence on the sales floor
• Oversee visual merchandising standards to maintain an appealing, brand-consistent store
• Partner with corporate on promotions and key initiatives
• Review sales metrics and implement strategies to meet performance targets
• Resolve customer issues with creativity, respect, and a positive attitude
• Maintain operational readiness by managing product availability and store appearance
• Uphold the company culture by modeling authenticity, humor, and practical values

Skills

Retail leadership

Customer service

Merchandising

Sales data analysis

Workwear passion

Communication

Problem solving

Job description

Coulter Services is seeking a Retail Sales Manager to lead daily store operations, drive sales, and deliver an outstanding customer experience. You will coach associates, maintain stock, and uphold brand standards on the sales floor to ensure an inviting, well‑presented store.

You will analyze sales data, partner with corporate on promotions, and implement practical strategies that meet performance targets while reinforcing the company culture of authenticity and service excellence.