Retail Store Leader: People, Ops & Growth

Sally Beauty Holdings, LLC; Maplewood (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Sally Beauty Holdings, LLC is seeking an Assistant Manager to lead store associates, support the Store Manager, and ensure outstanding customer experiences. You will drive sales, manage brand standards, and contribute to inventory accuracy and safety protocols.

The role emphasizes in-store leadership, cross-functional collaboration, and hands-on development of staff to meet performance targets and customer needs.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: supervise and plan associates’ daily goals to deliver an exceptional client experience and maximize sales.
• 30% People: train and develop teams, recruit, and address coaching needs.
• 30% Operations: ensure execution of company processes and omni-channel fulfillment.
• 10% Safety/Loss Prevention: protect assets and ensure inventory and cash controls.

Skills

Customer service

Leadership

Communication

Scheduling

Retail experience

Education

High School Diploma or equivalent

Cosmetology license desirable

Job description

Sally Beauty Holdings, LLC is seeking an Assistant Manager to lead store associates, support the Store Manager, and ensure outstanding customer experiences. You will drive sales, manage brand standards, and contribute to inventory accuracy and safety protocols.

The role emphasizes in-store leadership, cross-functional collaboration, and hands-on development of staff to meet performance targets and customer needs.