Retail Store Leader: Ops, People & Profit

val's services; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

val's services in Richmond, VA is seeking a Store Manager to oversee all store operations, including staffing, training, inventory management, merchandising, and customer service. You will ensure compliance with policies, safety standards, and legal requirements while fostering a positive and productive work environment.

The role requires leadership experience in retail, strong communication, and ability to analyze financials and control expenses.

Qualifications

• Ability to interpret operational documents and perform mathematical calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Strong communication, interpersonal, organization, and problem-solving skills.
• Experience in retail management and familiarity with legal labor practices preferred; high school diploma or equivalent is desirable.
• Bilingual skills may be preferred depending on location.

Responsibilities

• Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
• Communicate expectations regarding conduct, safety, and performance; conduct regular meetings.
• Manage store opening and closing, including personally opening or closing the store as needed.
• Analyze financial statements to identify trends, control expenses, and improve profitability.
• Oversee inventory levels, ordering processes, and merchandise presentation according to company standards.
• Maintain accurate inventory records, control damages, markdowns, and ensure proper cash handling and security procedures.
• Provide excellent customer service and maintain a clean, safe shopping environment.
• Ensure compliance with policies, complete documentation, and support staff development.

Skills

Cash handling

Inventory management

Merchandising

Communication skills

Staff training

Labor laws

Education

High school diploma

Job description

val's services in Richmond, VA is seeking a Store Manager to oversee all store operations, including staffing, training, inventory management, merchandising, and customer service. You will ensure compliance with policies, safety standards, and legal requirements while fostering a positive and productive work environment.

The role requires leadership experience in retail, strong communication, and ability to analyze financials and control expenses.