Store Operations Leader (Customer Service & Inventory)

val's services; Heidelberg (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

Val's Services is seeking a Store Manager to oversee daily operations, recruit and train staff, evaluate performance, and ensure compliance with policies and laws in a fast-paced retail environment. You will manage inventory, merchandising, cash handling, and store assets, while delivering exceptional customer service and maintaining a clean, safe, and organized store.

This role requires strong leadership, communication, and problem-solving abilities; bilingual skills may be preferred in some

Qualifications

• Experience in retail management preferred; high school diploma or equivalent is desirable.
• Ability to interpret safety and operational documents; perform basic math and cash handling.
• Knowledge of inventory, merchandising, and security practices.
• Effective communication and interpersonal skills; problem-solving abilities.
• Strong organizational skills and attention to detail.
• Bilingual skills may be preferred in some locations.

Responsibilities

• Recruit, select, train, and evaluate employees; manage staffing and conduct performance reviews.
• Open and close the store, ensuring proper staffing and security.
• Analyze operational data to identify sales trends, control expenses, and minimize shrinkage.
• Manage inventory levels, ordering processes, and merchandise presentation.
• Ensure adherence to safety, security, and company policies.
• Maintain accurate financial and inventory records, enforce cash control, and safeguard store assets.
• Lead customer service initiatives and foster a positive shopping experience.
• Ensure store cleanliness, safety, and proper equipment maintenance.

Skills

Staff management

Customer service

Inventory control

Cash handling

Communication

Bilingual abilities

Education

High school diploma or equivalent

Job description

Val's Services is seeking a Store Manager to oversee daily operations, recruit and train staff, evaluate performance, and ensure compliance with policies and laws in a fast-paced retail environment. You will manage inventory, merchandising, cash handling, and store assets, while delivering exceptional customer service and maintaining a clean, safe, and organized store.

This role requires strong leadership, communication, and problem-solving abilities; bilingual skills may be preferred in some