Retail Store Leader — Operations & Customer Excellence

Family Dollar Stores Of West Virginia LLC; Franklin (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of West Virginia LLC is seeking an Assistant Store Manager to assist with store operations, customer service and team development. You will support day-to-day activities and help drive excellent service on the sales floor.

Key requirements include strong communication, the ability to lift up to 55 lbs, and a passion for teamwork in a fast-paced retail environment. This full-time role offers growth opportunities and a collaborative team culture.

Qualifications

• High school diploma or equivalent; ability to read, interpret and explain directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional displays and store-front fixtures.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom.
• Protect and secure all company assets, including cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean and presentable, including bathrooms and floors.
• Other duties as assigned.

Skills

Communication

Store management

Team player

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC is seeking an Assistant Store Manager to assist with store operations, customer service and team development. You will support day-to-day activities and help drive excellent service on the sales floor.

Key requirements include strong communication, the ability to lift up to 55 lbs, and a passion for teamwork in a fast-paced retail environment. This full-time role offers growth opportunities and a collaborative team culture.