Retail Store Leader – Merch & Customer Growth

Meijer Inc.; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a store operations leader in Michigan to plan, direct, and supervise day-to-day store activities. You will mentor staff, drive sales, ensure fast, friendly service, and maintain company standards during peak hours.

You will manage staffing and development, promote internal advancement, handle disciplinary actions, and monitor P&L performance while upholding safety and customer-first focus across departments.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• 1 year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.

Responsibilities

• Plan, direct, and supervise store team in daily operations.
• Mentor and coach team members to improve service and sales.
• Staffing, selection, and hiring to meet staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Customer service

Staffing/Hiring

Leadership

Communication

Conflict resolution

Multitasking

Financial analysis

Education

High school diploma or equivalent

Job description

Meijer is seeking a store operations leader in Michigan to plan, direct, and supervise day-to-day store activities. You will mentor staff, drive sales, ensure fast, friendly service, and maintain company standards during peak hours.

You will manage staffing and development, promote internal advancement, handle disciplinary actions, and monitor P&L performance while upholding safety and customer-first focus across departments.