Retail Store Leader: Grow Sales and Talent

The Children's Place; Carson (CA); Hybrid; USD 53,000 - 83,000; Full time

Job summary

The Children’s Place in Carson, California, is seeking a Store Sales Manager to lead store teams, drive sales, and deliver exceptional customer service while developing top retail talent.

This role has full accountability for the store’s financial results and builds a high-performing team aligned with our brand strategies, including weekend and evening availability as needed to meet business needs.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.

Responsibilities

• Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions.
• Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan.
• Create and maintain a diverse, high-performing team through consistent selection, development, and motivation.
• Effectively communicate goals and monitor the progress of team members against key business metrics.
• Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals.
• Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Represent the company in a professional and positive manner.
• Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll.
• Train associates and monitor compliance to all company standard operating procedures (SOPs).
• Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members.
• Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program.
• Manage company standards of merchandise presentation, signage and display.
• Protect company assets by ensuring adherence to all Loss Prevention procedures

Skills

Customer engagement

Talent development

Visual presentation

Operational skills

Strategic mindset

Effective communicator

Financial reporting

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The Children’s Place in Carson, California, is seeking a Store Sales Manager to lead store teams, drive sales, and deliver exceptional customer service while developing top retail talent.

This role has full accountability for the store’s financial results and builds a high-performing team aligned with our brand strategies, including weekend and evening availability as needed to meet business needs.