Retail Store Leader — Elevate Customer Experience & Growth

J.Jill; Residences at Coconut Point (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary with incentive plan

Career growth opportunities

Generous associate discount

401(k) with discretionary match

Medical, dental, vision, PTO

Employee Assistance Program

Group discounts

Job summary

J.Jill is seeking a passionate Assistant Store Manager to support overall store success. You will lead a high-performing team, foster customer connections, and deliver a memorable shopping experience within the store and community.

You will drive results by analyzing sales trends, coaching staff, and upholding brand standards. This role requires a flexible schedule, including weekends, evenings, and holidays, in a dynamic retail environment.

Qualifications

• 2+ years of Women’s Specialty Retail experience, with at least 1 year in a leadership role.
• Proven ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model, develop and maintain strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in hiring, training, and developing a high-performing team that embodies J.Jill’s values. Lead by example, providing coaching and support to ensure team success. Identify and celebrate individual and team success.
• Help drive store performance by analyzing sales trends, setting goals, and executing strategies and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
• Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards that align with company guidelines.
• Take ownership of assigned responsibilities, address challenges with a proactive and solution-oriented mindset, and support the Store Manager in overall store success.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail leadership

Customer service

Business analysis

Fashion & merchandising

Communication

Flexibility

Job description

J.Jill is seeking a passionate Assistant Store Manager to support overall store success. You will lead a high-performing team, foster customer connections, and deliver a memorable shopping experience within the store and community.

You will drive results by analyzing sales trends, coaching staff, and upholding brand standards. This role requires a flexible schedule, including weekends, evenings, and holidays, in a dynamic retail environment.