Retail Store Leader — Drive Sales & Customer Experience

Samsonite International S.A; Delaware; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

401(k) with company match

Employee discount

Vacation policy

Job summary

Samsonite Rehoboth Beach is seeking a Store Manager to lead daily store operations on site and drive sales with a focus on customer service and brand standards.

You will oversee training and coaching of staff, manage inventory, and ensure loss prevention while delivering a superior shopping experience in Delaware. Prior retail management experience and a strong work ethic are essential for success in this role.

Qualifications

• High school diploma or GED required.
• At least one year of retail management experience.
• Strong customer service and leadership skills.
• Ability to lift up to 35 pounds and stand for extended periods.

Responsibilities

• Provide exceptional customer service to drive sales and brand loyalty.
• Maintain store standards and visuals to create a positive customer experience.
• Achieve established sales and profit targets for the store.
• Protect company assets and control inventory shrinkage.
• Hire, train, and coach store staff to deliver results.
• Demonstrate ownership and accountability for daily operations and store performance.

Skills

Customer service

Sales

Leadership

Store operations

Team coaching

POS System

Communication skills

Education

High School Diploma or GED

Retail management training

Tools

POS System

Job description

Samsonite Rehoboth Beach is seeking a Store Manager to lead daily store operations on site and drive sales with a focus on customer service and brand standards.

You will oversee training and coaching of staff, manage inventory, and ensure loss prevention while delivering a superior shopping experience in Delaware. Prior retail management experience and a strong work ethic are essential for success in this role.