Retail Store Leader: Drive Sales and Develop Top Teams

Victra - Verizon Authorized Retailer; Boise (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer in Boise, ID is seeking a Store Manager who shapes the guest experience by coaching a team to deliver outstanding service and exceed sales targets. You will lead daily operations, training, and mentoring to ensure brand standards in a fast-paced retail setting.

This hourly role includes paid training, opportunities for career advancement, and a focus on coaching over achieving quality customer interactions.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in Customer Service or leadership role.
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.

Responsibilities

• Driving personal sales by following our EGET sales process.
• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards.
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Job description

Victra - Verizon Authorized Retailer in Boise, ID is seeking a Store Manager who shapes the guest experience by coaching a team to deliver outstanding service and exceed sales targets. You will lead daily operations, training, and mentoring to ensure brand standards in a fast-paced retail setting.

This hourly role includes paid training, opportunities for career advancement, and a focus on coaching over achieving quality customer interactions.