Retail Store Leader: Associate Manager

J.Crew Factory; Park City (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Discounts on brand products

PTO with holidays

401(k) matching

Insurance (medical, dental, vision, &.

Lifestyle discounts

Job summary

J.Crew Group (JCG) is seeking an Associate Manager to join our leadership team. You will drive profitability by building genuine customer connections, fostering brand loyalty, and strengthening community engagement on the sales floor.

You will coach and provide immediate feedback to maximize team performance, while stepping into other roles to maintain operational excellence. This role offers diverse responsibilities across departments and opportunities for growth.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork

Flexibility

Problem solving

Scheduling

Job description

J.Crew Group (JCG) is seeking an Associate Manager to join our leadership team. You will drive profitability by building genuine customer connections, fostering brand loyalty, and strengthening community engagement on the sales floor.

You will coach and provide immediate feedback to maximize team performance, while stepping into other roles to maintain operational excellence. This role offers diverse responsibilities across departments and opportunities for growth.