Store Operations & Customer Experience Leader

Designer Brands; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A retail company is looking for a Store Leader in Atlanta, GA to enhance customer experiences through effective management and operational excellence. This role involves supporting merchandising activities, ensuring compliance with policies, and fostering a positive team environment. Candidates should have at least 2 years of management experience and a strong commitment to customer service. The position requires physical stamina and a willingness to work flexible hours.

Qualifications

• Minimum 2 years management experience.
• Must have availability including nights, weekends, and holidays.
• Ability to lift up to 50 pounds on a frequent basis.

Responsibilities

• Support customer service and merchandising alongside store management.
• Ensure execution of store standards for a positive customer experience.
• Assist with associate performance evaluations and relations.

Skills

Excellent customer service

Ability to develop collaborative relationships

Good verbal and written communication skills

Ability to meet time bound expectations

Proficient in technology usage

Education

High school graduate or equivalent

Some college preferred

Job description

A retail company is looking for a Store Leader in Atlanta, GA to enhance customer experiences through effective management and operational excellence. This role involves supporting merchandising activities, ensuring compliance with policies, and fostering a positive team environment. Candidates should have at least 2 years of management experience and a strong commitment to customer service. The position requires physical stamina and a willingness to work flexible hours.