Retail Store Leader: Customer Experience & Ops

Dollar General; Middletown (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General in Middletown, CT is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction. You will supervise employees, manage merchandise presentation, handle deposits, and support profitability while protecting assets.

This role requires strong interpersonal skills, experience in retail, and the ability to train staff, schedule shifts, and maintain inventory accuracy.

Qualifications

• High school diploma or equivalent strongly preferred.
• 1 year of experience in a retail environment.
• Six months of supervisory experience preferred.
• Ability to operate cash register and generate basic reports.

Responsibilities

• Provide superior customer service leadership; greet customers and operate the register.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling, training and safety meetings.
• Follow processes to manage merchandise including stocking and displays.
• Maintain inventory accuracy and control damages, markdowns and deposits.
• Ensure cash handling procedures and deposits are properly managed.
• Assist in store operations in the Store Manager's absence.

Skills

Customer service leadership

Staff supervision

Merchandise presentation

Cash handling

Scheduling

Communication skills

Education

High school diploma or equivalent

Job description

Dollar General in Middletown, CT is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction. You will supervise employees, manage merchandise presentation, handle deposits, and support profitability while protecting assets.

This role requires strong interpersonal skills, experience in retail, and the ability to train staff, schedule shifts, and maintain inventory accuracy.