Retail Store Leader: Community, Sales & Team Growth

Staples; Massachusetts; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus plans

Generous paid time off

Career development program

Weekly pay

Full medical benefits package

401(k) with company match

Associate store discount

Job summary

Staples in Massachusetts is seeking a General Manager to lead a store, drive sales, and foster a collaborative, customer-focused culture. You will guide the team to deliver exceptional service, manage operations and build the store's community connections.

You will oversee merchandise and services, coach leaders, and focus on profitable growth while maintaining operational excellence across all store activities.

Qualifications

• 1+ year progressively responsible store management experience in retail.
• Strong store operations analytics, planning and financial acumen.
• Experience building a customer-centric consultative selling environment.
• Experience developing a team to drive YOY sales and margins.
• Ability to lift/move materials 10–50 pounds, climb ladders, stand/walk.

Responsibilities

• Provide strong leadership in community, customer service, sales and team development.
• Lead merchandise sales, print & marketing services, and retail operations.
• Drive profitable sales and margins while reducing variability YoY.
• Ensure flawless execution of operational excellence.
• Coach managers and supervisors to create a culture of consultative selling.
• Oversee overall store operations and participate in additional duties as assigned.

Skills

Store management

Retail operations

Leadership

Team development

Customer focus

Physical stamina

Education

Bachelor’s Degree in Business or related field

Job description

Staples in Massachusetts is seeking a General Manager to lead a store, drive sales, and foster a collaborative, customer-focused culture. You will guide the team to deliver exceptional service, manage operations and build the store's community connections.

You will oversee merchandise and services, coach leaders, and focus on profitable growth while maintaining operational excellence across all store activities.