Retail Store Leader: Coach Teams & Drive Customer Experience

AT&T; Kalamazoo (MI); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T in Kalamazoo, MI is seeking an Assistant Retail Store Manager to help drive daily store operations, coach a team of retail sales consultants, and ensure customers receive best-in-class service and experiences across products and services.

You will partner with the store manager on merchandising, product launches, promotions, and engaging with the community through events. The role offers a clear path to leadership, a competitive salary, paid training, and extensive benefits.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Strong communication and leadership abilities.
• Familiarity with wireless terminology and industry trends.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations with the store manager.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives.
• Coach a team of retail sales consultants to achieve sales and service goals.
• Lead outreach and promotional activities, including off-site events.

Skills

Leadership

Sales experience

Management

Analytical skills

Wireless terminology

Stakeholder collaboration

Job description

AT&T in Kalamazoo, MI is seeking an Assistant Retail Store Manager to help drive daily store operations, coach a team of retail sales consultants, and ensure customers receive best-in-class service and experiences across products and services.

You will partner with the store manager on merchandising, product launches, promotions, and engaging with the community through events. The role offers a clear path to leadership, a competitive salary, paid training, and extensive benefits.