Retail Store Leader & Coach: Build High-Performance Teams

Rally House; Mesa (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Rally House in Mesa, AZ is seeking a Head Coach to act as Store Manager, leading performance and culture. You’ll build a high-performing team, ensure execution of operations, merchandising, and service standards, and drive sales and profitability.

The role emphasizes staffing, customer service excellence, and continuous improvement with a hands-on leadership approach in a sports-focused retail environment.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Experience recruiting, scheduling, and leading teams is essential.
• Strong customer service mindset with a focus on sales results.

Responsibilities

• Staffing: recruiting, scheduling, leading others.
• Customer service: ensures customer remains the top priority.
• Delivery of results: sales forecasting, inventory control, payroll management.
• Merchandising: meets Rally House visual standards and executes floor moves.

Skills

Advanced leadership

Store operations

Performance analysis

Customer service

Education

Associates or Bachelor's degree preferred

Job description

Rally House in Mesa, AZ is seeking a Head Coach to act as Store Manager, leading performance and culture. You’ll build a high-performing team, ensure execution of operations, merchandising, and service standards, and drive sales and profitability.

The role emphasizes staffing, customer service excellence, and continuous improvement with a hands-on leadership approach in a sports-focused retail environment.