Retail Store Leader: Build Teams & Elevate Sales

La-Z-Boy Incorporated; Fairfax (VA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Paid holidays

Job summary

La-Z-Boy Incorporated’s Joybird division is seeking a Store Manager to build a high-performing team, execute processes, and deliver outstanding customer service while driving the store’s financial targets.

The role requires 3–5 years of retail management, a business-focused mindset, and flexibility to work evenings, weekends, and holidays to support operations and growth. Salary details reflect base pay and incentives.

Qualifications

• Bachelor degree in Business Administration or related study preferred; or equivalent experience.
• 3-5 years of retail management experience.
• Available to work evenings, weekends and holidays.
• Strong interpersonal and communication skills; ability to build relationships.
• Strong business acumen and attention to detail.
• Goal oriented with a track record of improving team performance.

Responsibilities

• Coach and mentor team; identify problems and implement solutions.
• Drive sales and monitor financial performance; report to leadership.
• Provide style advice and product recommendations to customers.
• Lead the leadership and sales team to create customer-focused programs.
• Share customer insights with product, marketing and technology teams.
• Manage scheduling and payroll to meet business needs.
• Maintain policies, training and initiatives with the team.
• Recruit, develop and retain top talent with strong customer service.
• Use KPIs to drive business improvements and exceed sales targets.
• Open and close the store and handle cash where appropriate.
• Lead Joybird’s mission and core values.

Skills

Retail management

Team leadership

Customer service

Communication

Interpersonal skills

Attention to detail

Business acumen

Education

Bachelor's degree in Business Administration or related field

Job description

La-Z-Boy Incorporated’s Joybird division is seeking a Store Manager to build a high-performing team, execute processes, and deliver outstanding customer service while driving the store’s financial targets.

The role requires 3–5 years of retail management, a business-focused mindset, and flexibility to work evenings, weekends, and holidays to support operations and growth. Salary details reflect base pay and incentives.