Retail Store Leader: Assistant Manager & People Development

Citi Trends, Inc.; Jonesboro (AR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) plan

Paid training

Opportunities for continued growth

Job summary

Citi Trends, Inc. is seeking an Assistant Store Manager to partner with the Store Manager in daily operations, drive sales, and lead a team through staffing, onboarding, and development. You will help supervise staff, manage inventory, and ensure a positive customer experience while upholding store policies.

This role emphasizes hiring support, coaching, and effective communication to maintain operational excellence and growth opportunities within the store team.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with Citi Trends policies, procedures, and operational standards
• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
• Provide ongoing coaching, feedback, and performance support to associates
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Retail leadership

Customer service

Communication

Staffing

Scheduling

Education

High school diploma

Job description

Citi Trends, Inc. is seeking an Assistant Store Manager to partner with the Store Manager in daily operations, drive sales, and lead a team through staffing, onboarding, and development. You will help supervise staff, manage inventory, and ensure a positive customer experience while upholding store policies.

This role emphasizes hiring support, coaching, and effective communication to maintain operational excellence and growth opportunities within the store team.