Retail Store Lead & Team Coach

Madewell; Walnut Creek (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Discount on branded products

401(k) plan

Medical & PTO

Paid holidays

Employee discounts

Job summary

Madewell in Walnut Creek, CA seeks an Assistant Manager to lead and coach the sales team, uphold brand standards, and foster authentic customer connections. You’ll partner with leadership to drive profitability and ensure exceptional in-store experience.

You will supervise operations, recruit and train staff, and implement engaging community events while maintaining a flexible, guest-focused approach to sales. Join a dynamic team committed to making shopping enjoyable and effortless.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers, and teams.
• Stay up to date with fashion trends.

Responsibilities

• Assist Store Director to impact business results with a meaningful connection to the brand and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist recruiting, training and development efforts as needed.
• Collaborate with leadership to create a collaborative working environment.
• Ensure the team exceed goals and provide best-in-class customer service.
• Lead product knowledge sessions to elevate customer connection.
• Engage community and build loyalty through events.
• Step into various sales floor roles when needed.

Skills

Retail management

Leadership

Customer service

Fashion knowledge

Tools

POS systems

Store operations software

Job description

Madewell in Walnut Creek, CA seeks an Assistant Manager to lead and coach the sales team, uphold brand standards, and foster authentic customer connections. You’ll partner with leadership to drive profitability and ensure exceptional in-store experience.

You will supervise operations, recruit and train staff, and implement engaging community events while maintaining a flexible, guest-focused approach to sales. Join a dynamic team committed to making shopping enjoyable and effortless.