Retail Store Lead & Team Coach

AT&T; Purdy Corner (MA); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Life and Accidental Death Insurance

Employee discounts (mobility plans)

Wellness programs

Job summary

AT&T Mansfield, MA is seeking an Assistant Store Manager to partner with the store manager in overseeing daily operations, merchandising, and product launches. You will coach a team of retail sales consultants to meet sales and service goals and ensure customers receive outstanding service.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to deliver results, with a strong focus on meeting sales objectives and customer experience across AT&T products and

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Strategic thinking and change leadership.
• Inspiring your team through high performance and collaboration.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Coaching and developing a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches to drive sales objectives.
• Support efforts to meet or exceed sales objectives while delivering best-in-class customer experience.

Skills

Communication

Leadership

Sales experience

Management experience

Planning & analytics

Wireless terminology

Stakeholder collaboration

Strategic thinking

Team coaching

Job description

AT&T Mansfield, MA is seeking an Assistant Store Manager to partner with the store manager in overseeing daily operations, merchandising, and product launches. You will coach a team of retail sales consultants to meet sales and service goals and ensure customers receive outstanding service.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to deliver results, with a strong focus on meeting sales objectives and customer experience across AT&T products and