Retail Store Lead: Growth, Coaching & Customer Experience

AT&T; Mansfield (MA); Sur place; USD 53 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Résumé du poste

AT&T in Mansfield, MA, is seeking an Assistant Retail Store Manager to partner with the store manager in overseeing daily store operations. You will coach a team of retail sales consultants, drive sales objectives, and ensure an extraordinary customer experience with AT&T products and services.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to implement store initiatives.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsabilités

• Oversee store operations in collaboration with a store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Coach a team of retail sales consultants to achieve sales and service goals.
• Drive an extraordinary customer experience and uphold service standards.

Connaissances

Communication

Leadership

Sales experience

Customer experience

Management experience

Planning

Analytical

Problem solving

Wireless terminology

AT&T mobility systems

Stakeholder collaboration

Description du poste

AT&T in Mansfield, MA, is seeking an Assistant Retail Store Manager to partner with the store manager in overseeing daily store operations. You will coach a team of retail sales consultants, drive sales objectives, and ensure an extraordinary customer experience with AT&T products and services.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to implement store initiatives.