Retail Store Lead: Service & Operations

OXXO USA (Southwest Convenience Stores, LLC); San Saba (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) is seeking an Assistant Store Manager to oversee daily operations at one of our retail locations. You will ensure the store is well-stocked, clean, and delivers excellent customer service while handling financial transactions.

The role focuses on leading Sales Associates, managing inventory, and maintaining store standards. Flexible hours including nights, weekends, and holidays are required.

Qualifications

• 1+ year retail experience preferred.
• Valid driver's license with vehicle insurance required.
• Excellent customer service and conflict resolution.
• Able to lift, stand and stay active during shifts.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.

Skills

Active Listening

Initiative

Multitasking

Time Management

Customer Service

Leadership

Communication

Scheduling Flexibility

Training/Coaching

Job description

OXXO USA (Southwest Convenience Stores, LLC) is seeking an Assistant Store Manager to oversee daily operations at one of our retail locations. You will ensure the store is well-stocked, clean, and delivers excellent customer service while handling financial transactions.

The role focuses on leading Sales Associates, managing inventory, and maintaining store standards. Flexible hours including nights, weekends, and holidays are required.