Retail Store Lead: Customer Service & Ops

OXXO USA (Southwest Convenience Stores, LLC); Merkel (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) is seeking an energetic Assistant Store Manager for one of our retail locations in Merkel, Texas. You will oversee daily store operations, maintain inventory, ensure a clean environment, and deliver outstanding customer service while handling financial transactions.

The role requires at least 1 year of retail experience (preferred) and a valid driver's license. You will lead Sales Associates, manage schedules, and strive for operational excellence in

Qualifications

• Retail experience preferred, 1+ year.
• Must have a valid driver’s license and reliable transportation.
• Flexible to work peak hours including nights, weekends and holidays.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.

Skills

Active Listening

Time Management

Multitasking

Schedule Flexibility

Leadership

Customer Service

Staff Development

Conflict Resolution

Job description

OXXO USA (Southwest Convenience Stores, LLC) is seeking an energetic Assistant Store Manager for one of our retail locations in Merkel, Texas. You will oversee daily store operations, maintain inventory, ensure a clean environment, and deliver outstanding customer service while handling financial transactions.

The role requires at least 1 year of retail experience (preferred) and a valid driver's license. You will lead Sales Associates, manage schedules, and strive for operational excellence in