Assistant Store Manager: Customer Experience & Store Ops Lead

OXXO USA (Southwest Convenience Stores, LLC); Wichita Falls (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) is seeking an energetic Assistant Store Manager to join our team at one of our retail locations. This role is responsible for daily store operations, ensuring the store is well-stocked, clean, and delivers excellent customer service while handling financial transactions.

The Assistant Store Manager will supervise Sales Associates, maintain inventory, and oversee smooth daily activities.

Qualifications

• Experience in retail environment is preferred.
• Excellent communication and interpersonal skills.
• Able to manage time and multitask in a fast-paced setting.
• Ability to take initiative and lead others when needed.
• Strong customer service and problem-solving abilities.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.

Skills

Active Listening

Initiative

Multitasking

Time Management

Operational Excellence

Flexibility

Customer Service

Job description

OXXO USA (Southwest Convenience Stores, LLC) is seeking an energetic Assistant Store Manager to join our team at one of our retail locations. This role is responsible for daily store operations, ensuring the store is well-stocked, clean, and delivers excellent customer service while handling financial transactions.

The Assistant Store Manager will supervise Sales Associates, maintain inventory, and oversee smooth daily activities.