Retail Store Lead – Operations, People & Service

Ross Stores, Inc.; Trenton (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Ross Stores, Inc. in New Jersey seeks an experienced Store Manager to lead daily store operations, supervise associates, and drive customer service excellence. In this role, you will manage payroll, scheduling, and compliance while upholding Ross standards and brand image.

Ideal candidates bring 2+ years of store leadership experience, strong communication, and a focus on teamwork. This full-time position requires evening/weekend availability and a commitment to safe, efficient store performance.

Qualifications

• Two or more years of Store or Assistant Store Manager experience.
• Ability to supervise, motivate and communicate positively to Store Associates.
• Ability to handle multiple tasks, prioritize and follow through to completion.
• Maintain high quality of Customer service.

Responsibilities

• Manage and supervise all areas assigned by the Store Manager and follow policies for Customers, Associates and merchandising.
• Assist in payroll administration, scheduling and attendance. Lead store operations in the Store Manager's absence.
• Recruiting, training and developing non-exempt Associates; ensure compliance with Ross policies.

Skills

Store management

Supervision

Customer service

English fluency

Job description

Ross Stores, Inc. in New Jersey seeks an experienced Store Manager to lead daily store operations, supervise associates, and drive customer service excellence. In this role, you will manage payroll, scheduling, and compliance while upholding Ross standards and brand image.

Ideal candidates bring 2+ years of store leadership experience, strong communication, and a focus on teamwork. This full-time position requires evening/weekend availability and a commitment to safe, efficient store performance.