Retail Store Lead — Fast-Paced Ops & Coaching

Liquidity Services, Inc.; Columbus (OH); On-site; USD 59,000 - 74,000; Full time

Benefits offered by this job

Competitive wages

401(k) plan

Paid time off

Paid parental leave

Life and disability insurance

Employee Assistance Program

Tuition assistance

Job summary

Liquidity Services, Inc. is seeking an Assistant Store Manager in Columbus, OH to support daily storefront operations, oversee inventory flow from online auctions to customer pickups, and help the team deliver efficient, accurate, and customer-focused service.

The role emphasizes leadership, process improvement, and adherence to company standards. You will coach staff, manage scheduling, resolve escalated issues, and ensure a safe, well-organized store environment with strong attention to detail.

Qualifications

• Minimum 3 years of retail, logistics, or e-commerce management experience.
• Experience in fast-paced, customer-facing environments.
• Strong leadership and communication skills.

Responsibilities

• Assist in managing daily storefront operations and customer pickups.
• Supervise, train, and motivate a team to ensure accurate, friendly service.
• Coordinate with online auction team to support order fulfillment and inventory control.
• Handle escalated issues and escalate to Retail Store Manager when needed.
• Maintain a clean, organized, and secure storefront and assist with staffing plans.
• Identify process improvements to boost efficiency and customer satisfaction.

Skills

Leadership

Communication

Tech proficiency

Attention to detail

Prioritization

Education

High school diploma

Tools

POS systems

Inventory software

Online order platforms

Job description

Liquidity Services, Inc. is seeking an Assistant Store Manager in Columbus, OH to support daily storefront operations, oversee inventory flow from online auctions to customer pickups, and help the team deliver efficient, accurate, and customer-focused service.

The role emphasizes leadership, process improvement, and adherence to company standards. You will coach staff, manage scheduling, resolve escalated issues, and ensure a safe, well-organized store environment with strong attention to detail.