Retail Store Lead – Fan Experience & Operations

Lids; Raleigh (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids in Raleigh, North Carolina, is looking for an Assistant Store Manager to foster passion for sporting and fashion goods. This role includes managing store associates, ensuring exceptional customer service, and achieving key performance indicators (KPIs).

The ideal candidate will thrive in a collaborative retail environment, balancing sales goals with a fun workplace culture. Responsibilities include managing daily operations, resolving customer issues, and maintaining store inventory while upholding Lids brand standards.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling and customer complaints.
• Lead Lids selling strategy to achieve key performance indicators (KPIs).
• Manage store associates and create a productive store environment.
• Execute operations-focused company directives and maintain store technology.

Skills

Sales results production

Interpersonal skills

Unsupervised work ability

Job description

Lids in Raleigh, North Carolina, is looking for an Assistant Store Manager to foster passion for sporting and fashion goods. This role includes managing store associates, ensuring exceptional customer service, and achieving key performance indicators (KPIs).

The ideal candidate will thrive in a collaborative retail environment, balancing sales goals with a fun workplace culture. Responsibilities include managing daily operations, resolving customer issues, and maintaining store inventory while upholding Lids brand standards.